FAQ

 

Hours

Monday-Friday: 9am-5pm 
Saturday: 10-2pm
Sunday: Closed

*(shooting stops 1 hour before sunset)
C
ontact us for special requests info@listingnv.com

PAYMENT

You must pay for images upon delivery. We accept cash, credit cards, PayPal & Venmo. 

HOW LONG DOES A SHOOT TAKE?

IMAGES – 1/2 hour. Larger homes -1 hour

VIDEO –  1/2 hour. Larger homes – 1 hour

3D VIDEO TOUR – 1/2 hour

DO I HAVE TO BE THERE WITH YOU?

No, just give us the access code and we will take care of the rest.

WHAT KIND OF PHOTOGRAPHY DO YOU DO?

We take 5 frames for each delivered image. We edit HDR Fusion

OUR TERRITORY

We serve, Baltimore City, Baltimore County, Harford County. We also travel to parts of Anne Arundel, Howard & Carroll counties. 

We may charge a mileage fee of $25 for locations outside of our territory. 

Just send an email to info@listingnv.com  with any shooting location requests.

MEDIA TURN AROUND

 -The Turn around-

IMAGES – Next business day

VIDEO –  Within 2 business days

3D VIDEO TOUR – Within 2 business days

3D VIDEO FLOOR PLANS –  Within 2 business days

SCHEDULING

Will you schedule the shoot when the sun hits the front of the house?

Our photographers shoot HDR Fusion so we are able to get a properly exposed image regardless if the front has sun or shade. It is the responsibility of the agent to let us know any specific times where the sun hits the front of the property. We will do our best to accommodate your time request.

WHAT IS YOUR CANCELLATION POLICY?

 Things happen, contractors don’t show up, homeowners tell agents the house is ready to be shot and it’s not. We understand, that’s why you may call or email to cancel the photo shoot by 5:00 pm the day prior to your shoot to avoid a cancellation fee. Late notice cancellations will be subject to a $50 fee. If we arrive at a listing and you cancel, we will shoot the exterior for $75. ListingNV will charge the card on file for the account accordingly. 

DO YOU MOVE FURNITURE?

When a ListingNV photographer arrives at a property, it is expected that the house will be ready to be shot. Our photographers are instructed to limit the handling of personal property due to liability issues. We will however move small items and make suggestions to the agent or homeowner of what would look best. It is the responsibility of the listing agent and homeowner to have the home ready to be shot at the appointment date and time given.

WHO OWNS THE COPYRIGHT?

ListingNV retains the copyright for all images taken by ListingNV photographers. You may use the images for the sale of the listing and to promote/market your business.  

CAN YOU EDIT THINGS OUT OF AN IMAGE

Image editing starts at $10. If you don’t want distracting things like cords, clothes, shoes in the picture please remove them before our photographers show up. ListingNV stands by a code of ethics. We will not edit out things that would deliberately mislead the public about the condition of a property ie: power lines, roof that needs repair, cracks in foundation, large brown spots in grass etc. ListingNV reserves the right to refuse an edit request.

Contact Us!

Interested to learn more or want to book a shoot? Contact us using the form to the right or using the email listed below.

Email: info@listingnv.com
Phone: 443-465-3644

Contact Us!

Interested to learn more or want to book a shoot? Contact us using the form to the right or using the email listed below.

Email: info@listingnv.com
Phone: 443-465-3644

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HOURS: Monday-Friday: 9am-5pm | Saturday: 10-2pm| Sunday: Closed

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